Sunday, September 25, 2005

Customer Service Conundrum - Part 2

Still no word. Smart Wifi is still a vague reality. Then I find this discussion online berating the bad service they're getting from Smart Wifi: http://www.yugatech.com/blog/?p=132

People are still posting they're rants and complaints as i post this... Arghhh! I almost want to cancel my application.

On a positive note, a friend of mine gave me a number to text. It seems she was able to become friends with one of the contractors that install the things. I sent a text message and was told they would process my application on their side. I was told I wouldn't have to wait for Smart anymore, but I did have to wait until they get me a reference number so any payment I made could be traced.

I'm still waiting though.

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